Pin Pals FAQ

What is Pin Pals really for ?





Pin Pals is an app that allows you to meet new people via BBM and WhatsApp.

Why can't I send a Personal Message to a Pin Pals User on Pin Pals ?





You can’t send personal messages on Pin Pals because Pin Pals is not an Instant Messenger.

I was blocked for scamming on Pin Pals. What can I do ?





You would be required to pay a fine of 5,000 Naira to the following account:

  • Bank:   FCMB
  • Account Name:   FINCOAPPS.COM
  • Account Number:   3550726010

Note:

  1. Please make sure you include your PIN in the description.   If you don’t, you’ll need to contact admin@fincoapps.com for help.
  2. If you are caught scamming again on Pin Pals, you would be banned permanently.

I was blocked some minutes after upgrading my Pin Pals account via recharge card. Why ?

The following reasons can cause this:

  • You used an already used recharge card to upgrade.
  • You used an invalid or random recharge card.
  • You loaded the correct recharge card on Pin Pals and also loaded it on your phone.

How can you unblock your Account ?

You can unblock your account by paying a fine of 400 Naira to the following account:

  • Bank:   FCMB
  • Account Name:   FINCOAPPS.COM
  • Account Number:   3550726010

Note:

Please make sure you include your PIN in the description.   If you don’t, you’ll need to contact admin@fincoapps.com for help.

Is it possible to hide my profile on Pin Pals ?

Yes, it is very possible to hide your profile on Pin Pals.   Simply follow the instructions below according to your device:

For BlackBerry OS (OS 4, 5, 6, 7+)

  • Press your BlackBerry Menu Button.
  • Go to Edit Profile.
  • Scroll down to profile visibility settings.
  • Select the “Hide profile from other Pin Pals users” option.
  • Save.

For BlackBerry 10 and Android

  • Tap on the Menu icon on the top left corner of the screen.
  • Go to Edit Profile.
  • Scroll down to Visibility options.
  • Select the “Hide profile from other users” option.
  • Tap on the Save icon to save.

Is it possible to hide my Phone number on Pin Pals ?

Hiding your phone number is only available on Pin Pals for BlackBerry 10 and Android OS.   Simply follow the instructions below:

  • Tap on the Menu icon on the top left corner of the screen.
  • Go to Edit Profile.
  • Scroll down to Visibility options.
  • Select the “Hide Phone Number From Other Users” option.
  • Tap on the Save icon to save.

How can I delete my Pin Pals account ?

To delete your Pin Pals account, send an email to admin@fincoapps.com specifying your BlackBerry PIN.