+2349081552310

Pin Pals FAQ

[vc_row][vc_column][vc_single_image image=”389″ img_size=”full” alignment=”center” style=”vc_box_shadow_border”][vc_empty_space height=”70px”][vc_toggle title=”What is Pin Pals really for ?” style=”rounded” color=”violet” el_id=”1461439852072-2e195b14-22cf”]Pin Pals is an app that allows you to meet new people via BBM and WhatsApp.[/vc_toggle][vc_toggle title=”Why can’t I send a Personal Message to a Pin Pals User on Pin Pals ?” style=”rounded” color=”violet” el_id=”1461439926590-175ace8c-9c70″]You can’t send personal messages on Pin Pals because Pin Pals is not an Instant Messenger.[/vc_toggle][vc_toggle title=”I was blocked for scamming on Pin Pals. What can I do ?” style=”rounded” color=”violet” el_id=”1461439996632-ffce34cc-17ab”]You would be required to pay a fine of 5,000 Naira to the following account:

  • Bank:   FCMB
  • Account Name:   FINCOAPPS.COM
  • Account Number:   3550726010

Note:

  1. Please make sure you include your PIN in the description.   If you don’t, you’ll need to contact admin@fincoapps.com for help.
  2. If you are caught scamming again on Pin Pals, you would be banned permanently.

[/vc_toggle][vc_toggle title=”I was blocked some minutes after upgrading my Pin Pals account via recharge card. Why ?” style=”rounded” color=”violet” el_id=”1461439993301-7bb3b4d1-7228″]The following reasons can cause this:

  • You used an already used recharge card to upgrade.
  • You used an invalid or random recharge card.
  • You loaded the correct recharge card on Pin Pals and also loaded it on your phone.

How can you unblock your Account ?

You can unblock your account by paying a fine of 400 Naira to the following account:

  • Bank:   FCMB
  • Account Name:   FINCOAPPS.COM
  • Account Number:   3550726010

Note:

Please make sure you include your PIN in the description.   If you don’t, you’ll need to contact admin@fincoapps.com for help.[/vc_toggle][vc_toggle title=”Is it possible to hide my profile on Pin Pals ?” style=”rounded” color=”violet” el_id=”1461440812709-1f1b3fba-276b”]Yes, it is very possible to hide your profile on Pin Pals.   Simply follow the instructions below according to your device:

For BlackBerry OS (OS 4, 5, 6, 7+)

  • Press your BlackBerry Menu Button.
  • Go to Edit Profile.
  • Scroll down to profile visibility settings.
  • Select the “Hide profile from other Pin Pals users” option.
  • Save.

For BlackBerry 10 and Android

  • Tap on the Menu icon on the top left corner of the screen.
  • Go to Edit Profile.
  • Scroll down to Visibility options.
  • Select the “Hide profile from other users” option.
  • Tap on the Save icon to save.

[/vc_toggle][vc_toggle title=”Is it possible to hide my Phone number on Pin Pals ?” style=”rounded” color=”violet” el_id=”1461441294110-442837d2-81e5″]Hiding your phone number is only available on Pin Pals for BlackBerry 10 and Android OS.   Simply follow the instructions below:

  • Tap on the Menu icon on the top left corner of the screen.
  • Go to Edit Profile.
  • Scroll down to Visibility options.
  • Select the “Hide Phone Number From Other Users” option.
  • Tap on the Save icon to save.

[/vc_toggle][vc_toggle title=”How can I delete my Pin Pals account ?” style=”rounded” color=”violet” el_id=”1461440721110-3c64392c-1700″]To delete your Pin Pals account, send an email to admin@fincoapps.com specifying your BlackBerry PIN.[/vc_toggle][/vc_column][/vc_row]